IT Support Network Engineer Software Engineer

Experienced IT professional committed to delivering innovative solutions and efficient, reliable, client-focused IT services.

Get In Touch View Work Experience

About Me

I'm an experienced IT professional with a comprehensive background in IT support, network management, and software development. My expertise spans across networking device installation and maintenance, Microsoft 365 administration, and full-stack web development.

Currently serving as an Assistant IT Officer at Synergetic Development Group, I'm passionate about addressing technical challenges and delivering innovative solutions that drive business success.

3+

Years Experience

50+

Projects Completed

100%

Client Satisfaction

Technical Skills

Networking

  • VOIP Installation
  • CCTV Systems
  • Access Points
  • Switches & Routes
  • Network Troubleshooting

Programming

  • Python (Flask, Django)
  • C & C++
  • JavaScript
  • HTML5 & CSS
  • SQL & MySQL

IT Support

  • Hardware Maintenance
  • Software Installation
  • Microsoft 365 Admin
  • Windows OS Support
  • End-user Training

Work Experience

Oct 2023 - Present

Assistant IT Officer

Synergetic Development Group

Leading IT infrastructure management, network administration, and providing comprehensive technical support. Responsible for Microsoft 365 administration, hardware maintenance, and end-user training.

Oct 2022 - Oct 2023

Graduate Trainee - IT

Synergetic Development Group

Gained comprehensive experience in system administration, troubleshooting, and IT security initiatives while supporting senior IT staff in infrastructure management.

Dec 2020 - Oct 2022

Freelance Web Developer

Teamsete Africa

Developed responsive websites using modern web technologies, implemented SEO strategies, and worked with Flask and Django frameworks to create dynamic web applications.

Nov 2021 - Apr 2022

ICT Intern

Bigger Steel and Hardware Ltd

Focused on network component installation, IP phone configuration, and providing IT support while maintaining the company website.

Get In Touch

Email

grayciekamau03@gmail.com

Phone

+254 718 724 963

LinkedIn

grace-wambui-64a5ba201

GitHub

wambui-g